Everything you need to know about ASHLEI HAIR CO. and KAYLA ASH HAIR STUDIO, from shopping for premium raw hair to booking your appointment, shipping, hair care, and salon policies. Browse our FAQs below, and if you need additional assistance, our Customer Care team is here to help.

Yes! We offer premium 100% raw human hair.

With proper care, our raw hair can last 3 or more years.

Absolutely. The hair can be straightened, curled, and styled like your natural hair.

16–22": 3 bundles

24" +: 4 bundles recommended

2x6 CLOSURE
  • Sleek, narrow parting space
  • Great for middle parts
  • Lightweight
  • Low maintenance
5x5 CLOSURE
  • Larger parting space
  • More styling versatility
  • More natural appearance
  • Perfect for side or middle parts

Consultations are recommended for first-time clients, color services, custom wigs, and major transformations.

Due to hygiene standards, all hair and digital product sales are final.

Orders typically arrive within 2–5 business days after processing.

Yes, provided the hair meets our quality standards. Additional fees may apply.

Payment options may be available through Shop Pay Installments at checkout, if eligible.

Still Have Questions? Contact Support